Our aim is to provide our guests with genuine quality, personality and character, features that cannot be created, but attained through respect and values. A homely welcome, as well as high standards of services and good value are all guaranteed at Crystal Palace Hotel, whether you
Renovated in 2018, Crystal Palace Hotel is conveniently located within walking distance from Promenada Mall and 10 minutes by car from Otopeni International Airport and downtown Bucharest. All rooms feature free wireless internet, individually controlled air-conditioning, minibar and a flat-screen TV with cable channels. Guests have free access to the Health Club, including a fitness center and a sauna. Guests can start their day with an extended buffet breakfast. The restaurant serves international cuisine.
Food & Drink
Breakfast in the room
Special diet menus (on request)
Delivered food is securely covered
Physical distancing rules followed
Guests have the option to cancel any cleaning services for their accommodation during their stay
Cashless payment available
Hand sanitizer in guest accommodation and key areas
All plates, cutlery, glasses and other tableware have been sanitized
Physical distancing in dining areas
Use of cleaning chemicals that are effective against Coronavirus
Process in place to check health of guests
Guest accommodation is disinfected between stays
Breakfast takeaway containers
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation sealed after cleaning
Thermometers for guests provided by property
Property is cleaned by professional cleaning companies
Screens or physical barriers placed between staff and guests in appropriate areas
Staff follow all safety protocols as directed by local authorities
First aid kit available
WiFi available in all areas
Food can be delivered to guest accommodation
Shared stationery such as printed menus, magazines, pens, and paper removed
Designated smoking area
Front-desk/reception area services
Safety deposit box
24-hour front desk
Airport shuttle (additional charge)
Shuttle service (additional charge)
Pools and wellness
Food & Drink
Safety deposit box
Wardrobe or closet
Bath or shower
Accessible by lift
Mobile hotspot device
Key card access
From 12:00 hours
Until 12:00 hours
Euro/Mastercard, Visa, American Express
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
When booking more than 5 rooms, different policies and additional supplements may apply.
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Pets are not allowed.
Children and Extra Bed Policy
All children are welcome.
Up to two children under 13 years stay free of charge when using existing beds.
One child under 3 years stays free of charge in a child's cot/crib.
Up to two older children or adults are charged RON 123.37 per night for extra beds.
The maximum number of extra beds in a room is 2.
The maximum number of total guests in a room is 4.
The maximum number of children's cots/cribs in a room is 1.