Menu
check other hotels
Hotel Crystal Palace 18-20 Alexandru Serbanescu 1st District, Bucharest 014292
Only 5.1 km from the city center!
About hotel
Our aim is to provide our guests with genuine quality, personality and character, features that cannot be created, but attained through respect and values. A homely welcome, as well as high standards of services and good value are all guaranteed at Crystal Palace Hotel, whether you
Renovated in 2018, Crystal Palace Hotel is conveniently located within walking distance from Promenada Mall and 10 minutes by car from Otopeni International Airport and downtown Bucharest. All rooms feature free wireless internet, individually controlled air-conditioning, minibar and a flat-screen TV with cable channels. Guests have free access to the Health Club, including a fitness center and a sauna. Guests can start their day with an extended buffet breakfast. The restaurant serves international cuisine.
Hotel facilities
  • Food & Drink
    • Snack bar
    • Packed lunches
    • Grocery deliveries
    • Breakfast in the room
    • Restaurant
    • Bar
    • Special diet menus (on request)
    • Kid meals
    • Room service
  • General
    • Delivered food is securely covered
    • Physical distancing rules followed
    • Guests have the option to cancel any cleaning services for their accommodation during their stay
    • Cashless payment available
    • Free parking
    • Hand sanitizer in guest accommodation and key areas
    • Smoke alarms
    • All plates, cutlery, glasses and other tableware have been sanitized
    • Physical distancing in dining areas
    • Use of cleaning chemicals that are effective against Coronavirus
    • Process in place to check health of guests
    • Guest accommodation is disinfected between stays
    • Breakfast takeaway containers
    • Linens, towels and laundry washed in accordance with local authority guidelines
    • Guest accommodation sealed after cleaning
    • Parking
    • Fire extinguishers
    • Thermometers for guests provided by property
    • Property is cleaned by professional cleaning companies
    • 24-hour security
    • Screens or physical barriers placed between staff and guests in appropriate areas
    • Staff follow all safety protocols as directed by local authorities
    • First aid kit available
    • WiFi available in all areas
    • Food can be delivered to guest accommodation
    • Shared stationery such as printed menus, magazines, pens, and paper removed
    • On-site parking
    • Private parking
  • Miscellaneous
    • Heating
    • Air conditioning
    • Designated smoking area
    • Family rooms
    • Non-smoking throughout
    • Non-smoking rooms
    • Lift
  • Cleaning services
    • Shoeshine
    • Daily housekeeping
    • Ironing service
    • Laundry
    • Dry cleaning
  • Front-desk/reception area services
    • Concierge service
    • Safety deposit box
    • 24-hour front desk
    • Express check-in/check-out
    • Newspapers
    • Luggage storage
  • Transportation
    • Airport shuttle
    • Airport shuttle (additional charge)
    • Shuttle service (additional charge)
  • Services
    • WiFi
    • Internet services
    • Free WiFi
  • Activities
    • Cycling
  • Pools and wellness
    • Fitness centre
    • Massage
    • Sauna
  • Common areas
    • Terrace
  • Business facilities
    • Fax/photocopying
    • Meeting/banquet facilities
    • Business centre
Room facilities
  • Food & Drink
    • Minibar
    • Electric kettle
    • Coffee machine
  • Room facilities
    • Safety deposit box
    • Air conditioning
    • Iron
    • Desk
    • Ironing facilities
    • Seating Area
    • Carpeted
    • Tumble dryer
    • Wardrobe or closet
    • Sofa
  • Media/Technology
    • TV
    • Telephone
    • Cable channels
    • Flat-screen TV
  • Bathroom
    • Hairdryer
    • Bathrobe
    • Free toiletries
    • Toilet
    • Private bathroom
    • Slippers
    • Bath or shower
    • Bath
    • Shower
  • Services/Extras
    • Wake-up service
  • General
    • Towels
    • Toilet paper
    • Walk-in shower
    • Trash cans
    • Cribs
    • Shampoo
    • Body soap
    • Shower cap
    • Feather pillow
    • Hypoallergenic pillow
    • Accessible by lift
    • Mobile hotspot device
    • Smoke alarm
    • Key card access
    • Hand sanitiser
Check-in
  • Check-in From 12:00 hours
  • Check-out: Until 12:00 hours
  • Payments: Euro/Mastercard, Visa, American Express
  • Others information: Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Groups When booking more than 5 rooms, different policies and additional supplements may apply. Internet WiFi is available in all areas and is free of charge. Parking Free private parking is possible on site (reservation is not needed). Pets Pets are not allowed. Children and Extra Bed Policy All children are welcome. Up to two children under 13 years stay free of charge when using existing beds. One child under 3 years stays free of charge in a child's cot/crib. Up to two older children or adults are charged RON 123.37 per night for extra beds. The maximum number of extra beds in a room is 2. The maximum number of total guests in a room is 4. The maximum number of children's cots/cribs in a room is 1.