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Capsis Astoria Heraklion 11 Eleftherias Square, Heraklion 71201
Only 0.3 km from the city center!
About hotel
The most eminent hotel in the heart of Heraklion city welcomes its guests after being fully renovated, bringing into the 21stcentury a long tradition of hospitality which has made it number one destination for any visitor of the city.
This well-known Capsis Astoria Heraklion is located next to the Archaeological Museum. It offers modern rooms with TFT TVs, and has a rooftop swimming pool that overlooks Heraklion and the old Venetian port. Each of the rooms has a private bathroom with tub, and self-regulated climate control. The walls are decorated with charming black and white photographs depicting the history of Heraklion. Erofilli Restaurant serves rich buffets for lunch and dinner. Greek breakfast is offered in the morning including homemade sweets and traditional products such as feta and mizithra cheese, olives and raisins. Boasting views of the Venetian Castle and the harbour, Aegean View Cocktail & Food Bar serves snacks and cocktails. Sin Bistro is open for lunch or dinner, and 24-hour room service is provided. Set within walking distance of the centre's main services, landmarks and nightlife, the Capsis Astoria Heraklion can also facilitate conferences and social gatherings. Guests also benefit from free early check-in and late check-out. N. Kazantzakis Airport is only 5 km away. Right outside the hotel entrance, a frequent bus service is available to beaches and various places of interest.
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Hotel facilities
  • General
    • Smoke alarms
    • Guests have the option to cancel any cleaning services for their accommodation during their stay
    • Physical distancing in dining areas
    • Guest accommodation is disinfected between stays
    • Swimming Pool
    • Contactless check-in/check-out
    • Fire extinguishers
    • Process in place to check health of guests
    • Temporary art galleries
    • Cashless payment available
    • Shared stationery such as printed menus, magazines, pens, and paper removed
    • Linens, towels and laundry washed in accordance with local authority guidelines
    • CCTV outside property
    • Staff follow all safety protocols as directed by local authorities
    • Use of cleaning chemicals that are effective against Coronavirus
    • Screens or physical barriers placed between staff and guests in appropriate areas
    • Security alarm
    • CCTV in common areas
    • Bike tours
    • First aid kit available
    • Hand sanitizer in guest accommodation and key areas
    • Guest accommodation sealed after cleaning
    • Food can be delivered to guest accommodation
    • Invoice provided
    • Walking tours
    • Physical distancing rules followed
    • Pets allowed
    • All plates, cutlery, glasses and other tableware have been sanitized
    • Breakfast takeaway containers
    • Live sport events (broadcast)
    • Parking
    • WiFi available in all areas
    • 24-hour security
    • Thermometers for guests provided by property
    • Delivered food is securely covered
    • Private parking
    • Access to health care professionals
  • Services
    • WiFi
    • Internet services
    • Free WiFi
  • Activities
    • Diving
    • Snorkelling
    • Windsurfing
    • Horse riding
    • Hiking
    • Cycling
  • Pools and wellness
    • Massage
    • Fitness centre
    • Pool with view
    • Rooftop pool
    • Pool bar
    • Fence around pool
    • Shallow end
    • Pool/beach towels
    • Outdoor pool (seasonal)
    • Pool cover
    • Outdoor pool
  • Front-desk/reception area services
    • ATM/cash machine on site
    • 24-hour front desk
    • Ticket service
    • Tour desk
    • Express check-in/check-out
    • Safety deposit box
    • Luggage storage
    • Newspapers
    • Concierge service
  • Food & Drink
    • Breakfast in the room
    • Snack bar
    • Room service
    • Bar
    • Special diet menus (on request)
    • BBQ facilities
    • Kid meals
    • Restaurant
    • Packed lunches
    • Grocery deliveries
    • Kid-friendly buffet
  • Common areas
    • Sun terrace
    • Library
    • Shared lounge/TV area
    • Games room
    • Terrace
  • Miscellaneous
    • Family rooms
    • Bridal suite
    • Heating
    • Non-smoking rooms
    • Soundproof rooms
    • VIP room facilities
    • Non-smoking throughout
    • Lift
    • Air conditioning
    • Facilities for disabled guests
  • Cleaning services
    • Ironing service
    • Laundry
    • Shoeshine
    • Dry cleaning
  • Entertainment and family services
    • Babysitting/child services
    • Board games/puzzles
  • Transportation
    • Airport shuttle
    • Car hire
  • Business facilities
    • Fax/photocopying
    • Meeting/banquet facilities
Room facilities
  • Room facilities
    • Safety deposit box
    • Air conditioning
    • Desk
    • Heating
    • Soundproofing
    • Wardrobe or closet
    • Cleaning products
    • Seating Area
    • Sofa
    • Interconnected room(s) available
    • Carpeted
  • Media/Technology
    • TV
    • Telephone
    • Satellite channels
    • Laptop safe
    • Flat-screen TV
  • Bathroom
    • Hairdryer
    • Free toiletries
    • Toilet
    • Private bathroom
    • Slippers
    • Bath or shower
    • Bathrobe
    • Shower
  • Outdoor view
    • Balcony
    • View
    • City view
    • Landmark view
  • Food & Drink
    • Refrigerator
    • Tea/Coffee maker
    • Dining area
    • Electric kettle
  • Services/Extras
    • Wake-up service
  • General
    • Terrace
    • Towels
    • Linen
    • Outdoor furniture
    • Upper floors accessible by elevator
    • Fold-up bed
    • Toilet paper
    • Rooftop pool
    • Pool with a view
    • Pool towels
    • Bottle of water
    • Trash cans
    • Wine glasses
    • Cribs
    • Shampoo
    • Conditioner
    • Body soap
    • Shower cap
    • Socket near the bed
    • Adapter
    • Feather pillow
    • Non-feather pillow
    • Hypoallergenic pillow
    • Accessible by lift
    • Quiet street view
    • Smartphone
    • Smoke alarm
    • Fire extinguisher
    • Key card access
    • Dining table
    • Sofa bed
    • Toothbrush
    • Entire unit wheelchair accessible
    • Toilet with grab rails
    • Adapted bath
    • Roll-in shower
    • Walk-in shower
    • Raised toilet
    • Lowered sink
    • Shower chair
    • Inner courtyard view
    • Streaming service (like Netflix)
Check-in
  • Check-in 15:00 - 00:00 hours
  • Check-out: 00:00 - 11:00 hours
  • Payments: Diners Club, Maestro, Visa, Euro/Mastercard, American Express
  • Others information: Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Capsis Astoria Heraklion in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Fitness centre is closed from Wed 01 Jul 2020 until Thu 31 Dec 2020 Swimming pool #1 is closed from Sat 31 Oct 2020 until Thu 01 Apr 2021 The hotel's rooftop swimming pool operates between mid-May and early October, weather permitting. Please let the Capsis Astoria Heraklion know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property. Capsis Astoria Heraklion participates in the Greek Breakfast Initiative by the Hellenic Chamber of Hotels. Please note that transfer from and to airport/port can be arranged on request and at extra charge. Internet WiFi is available in all areas and is free of charge. Parking Private parking is possible at a location nearby (reservation is not needed) and costs EUR 10 per day. Pets Pets are allowed. No extra charges. Children and Extra Bed Policy All children are welcome. Up to two children under 6 years stay free of charge when using existing beds. One child under 3 years stays free of charge in a child's cot/crib. One child under 13 years stays free of charge in an extra bed. The maximum number of extra beds in a room is 1. The maximum number of total guests in a room is 4. The maximum number of children's cots/cribs in a room is 1.