Pela Mare Hotel is enjoying an elevated position with a 360-degree view over Agia Pelagia bay. Only 1.5 km from Blue Flag Agia Pelagia beach, it features Aegean Sea views, spacious gardens and 2 pools. The spacious units of the Pela Mare are spread over an 11,000 m² area of colourful gardens and palm trees. They are all air-conditioned and come with a fridge, a coffee machine and tea/coffee making facilities. Each includes a separate bedroom and a living room. Breakfast is served at the spacious cafeteria and snack bar. Lunch and dinner with a focus on Cretan diet, as well as refreshments and cocktails, may be enjoyed by the pool and beautiful gardens. Various taverns and cafes line the beach of Agia Pelagia. Packed lunch baskets are available upon request and at an extra charge. Free Wi-Fi is available throughout the property. Reception services include excursion/tours arrangements, tour assistance, currency exchange and postal services. Pela Mare guests are walking distance from shops, a supermarket, a diving centre and car rental agencies. The hotel is 15 km west of Heraklion, 20 km from Heraklion Airport and 18 km from the port. Free private parking is available on site.
Front-desk/reception area services
Safety deposit box
Process in place to check health of guests
Screens or physical barriers placed between staff and guests in appropriate areas
Use of cleaning chemicals that are effective against Coronavirus
Face masks for guests available
All plates, cutlery, glasses and other tableware have been sanitized
First aid kit available
Guest accommodation is disinfected between stays
Physical distancing rules followed
Food can be delivered to guest accommodation
WiFi available in all areas
Guests have the option to cancel any cleaning services for their accommodation during their stay
Breakfast takeaway containers
CCTV outside property
Delivered food is securely covered
Thermometers for guests provided by property
Cashless payment available
Staff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas
CCTV in common areas
Shared stationery such as printed menus, magazines, pens, and paper removed
Access to health care professionals
Physical distancing in dining areas
Guest accommodation sealed after cleaning
Linens, towels and laundry washed in accordance with local authority guidelines
Entertainment and family services
Kids' outdoor play equipment
Books, DVDs, music for children
Designated smoking area
Food & Drink
Special diet menus (on request)
Breakfast in the room
Shared lounge/TV area
Pools and wellness
Outdoor pool (seasonal)
Swimming pool toys
Airport shuttle (additional charge)
Shuttle service (free)
Shuttle service (additional charge)
Food & Drink
Bath or shower
Safety deposit box
Wardrobe or closet
Wake up service/Alarm clock
Upper floors accessible by stairs only
Drying rack for clothing
Child safety socket covers
Books, DVDs, or music for children
Pool with a view
Socket near the bed
Single-room air conditioning for guest accommodation
Outdoor dining area
14:00 - 00:00 hours
08:00 - 10:00 hours
Euro/Mastercard, Maestro, American Express, Visa, UnionPay credit card, Discover, Diners Club
Please inform Pela Mare Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Swimming pool #1 is closed from Sun 11 Oct 2020 until Sat 01 May 2021 Swimming pool #2 is closed from Sun 11 Oct 2020 until Sat 01 May 2021 Please note that dinner is served free of charge to children up to 2 years old. Please note that the a la carte restaurant is seasonal and guests need to contact the property directly for more information regarding the operating dates and hours. Kindly note that in the event of early departure, the entire amount of the stay will be charged. Please note that, during check-in, guests must present the credit card used upon reservation and the cardholder name must match the primary guest name. The hotel reserves the right to pre-authorize the credit card provided on your reservation form for any amount necessary [up to 100% of the total amount of the reservation cost]. The pool is seasonal and operates from 1 May to 31 October. "Anemos” Cocktail Bar and a la carte restaurant are seasonal and guests are encouraged to contact the property directly for more information regarding the operating dates and operating hours. Breakfast at the main restaurant: Early breakfast is available at 7:30 am. Kindly note that not all room types can accommodate a full-size extra bed.
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Pets are not allowed.
Children and Extra Bed Policy
All children are welcome.
Up to two children under 6 years stay free of charge when using existing beds.
One child under 3 years stays free of charge in a child's cot/crib.
There is no capacity for extra beds in the room.
The maximum number of total guests in a room is 4.
The maximum number of children's cots/cribs in a room is 1.