The Charles Hotel is a venue like few other, it is one with heart, life, character and with services that extend beyond the norm. Our sole focus is on giving every customer an amazing experience. You will feel the positivity and warmth through our sincere hospitality and with this direction in mind our focus is apparent in everything we do. We provide a safe and welcoming environment and you will notice the difference.
The Charles Hotel is located in Wollongong, 9 km from Nan Tien Temple and 2 km from University of Wollongong. Free WiFi is provided. All rooms are air-conditioned and feature a TV. You can play billiards at the hotel, or dine in the on-site restaurant. Wollongong Botanic Gardens is 2.5 km from Charles Hotel, while Crown Street Mall is 3.5 km away. Kingsford Smith Airport is 57 km from the property.
Cashless payment available
Staff follow all safety protocols as directed by local authorities
Guest accommodation is disinfected between stays
Breakfast takeaway containers
Process in place to check health of guests
WiFi available in all areas
Guests have the option to cancel any cleaning services for their accommodation during their stay
Physical distancing in dining areas
Delivered food is securely covered
Physical distancing rules followed
Shared stationery such as printed menus, magazines, pens, and paper removed
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation sealed after cleaning
Food can be delivered to guest accommodation
Hand sanitizer in guest accommodation and key areas
First aid kit available
Screens or physical barriers placed between staff and guests in appropriate areas
Use of cleaning chemicals that are effective against Coronavirus
All plates, cutlery, glasses and other tableware have been sanitized
Food & Drink
Front-desk/reception area services
Food & Drink
Wardrobe or closet
Bottle of water
Socket near the bed
Single-room air conditioning for guest accommodation
14:00 - 22:00 hours
Until 10:00 hours
Visa, Euro/Mastercard, Diners Club, American Express, Eftpos
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Please note that some rooms do not have windows.
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Pets are not allowed.
Children and Extra Bed Policy
All children are welcome.
Up to three children under 13 years are charged AUD 10 per night when using existing beds.
There is no capacity for extra beds in the room.
The maximum number of total guests in a room is 4.
There is no capacity for cots in the room.